Answers to some of your most Frequently Asked Questions.

Should I buy my snorkel gear online now, or should I wait and buy it in Maui? Are the prices in your store the same as online?
All of our Hawaii stores have the same snorkel gear packages to purchase as on the website, and for the same price.

In reading your website I was really happy to see you have prescription goggles. Frankly, I hadn't thought of that. Whats the drill on snorkeling if you wear eye glasses needed for distance?
That means you're nearsighted (you can see near but not distant) and our stock Rx lenses work great. If you have astigmatism you may want to get custom ground lenses for your mask. But generally, unless your astigmatism is real bad, the stock lenses work fine, and are 100 times better than what you'll see without them. Custom Lenses for SEAMO BETTA™ Rx Mask are available special order.

I'm considering buying one of your gear packages for a trip I'm going on. If I decide to take dive lessons later in the summer will this be appropriate stuff?
Snorkel Bob Brand products are made for both snorkeling and SCUBA diving. They are the highest quality snorkel/dive products on the market today.

If I wear contacts should I be really concerned about leaks?
Yes and no. Yes, if your mask doesn't fit well you will have a problem. No if you get a good fitting mask (like with me, Snorkel Bob) you should not have a problem. Lot's of people snorkel with contacts. You might also consider a SEAMO BETTA™ Rx mask with corrective lenses. Then you won't have to worry about your lenses AND you'll be able to see!

Do you have a phone number for orders? Can I have it FedExed? His birthday is in 1 week!!!
Yes, it's TOLL FREE 1-800-262-7725, and yes, we ship FedEx or Priority Mail. We ship out the same day if we receive your order by 11am H.S.T. or if not the next day. Click here for more Customer Service information.

I am looking for children's snorkel fin in child's size 12 or 13. I also need a snorkel that would fit a child's mouth. Most have been too big.
I, Snorkel Bob, have big flips, little flips, and baby flips too! Yes, we have child's size 12-13. AND we have snorkels with small mouthpieces. And in May of '05 comes our Big Foot fins size 15-17.

Can I pick up my gear on one island and then return it to a different island?
Yes, I, Snorkel Bob, have 24-Hour Inter-Island Gear Return and it's FREE. Store Locations

Do you have daily rates for your Hawaii gear packages?
Yes we have 24 hour rates. $2.50 for Budget Crunch, $5.50 for Split Level, $8.00 for Ultimate Truth & $11.00 for Rx set. Moflo snorkels are $2 per day. The rates at our Oahu(Honolulu) store are slightly higher on some items. Click here for full menu of day rates.

A couple of years ago, we went snorkeling in Maui on one of your sailboats. Do you have the same thing in Kona? We will be there next week so your reply is welcomed. If you have that type of boat, what are the costs and times.
We handle several boats in Kona most of which are sailing catamaran(very stable and comfortable). IF we don't have them posted on the website under the Hawaii site, email us and we'll send you reservation information.

Hello, I wanted to purchase a snorkel gear gift certificate for some friends that are going to Kauai. Please contact me and let me know if you do this. I would just reserve the gear, but I'm not sure what location they will use or how many days they might want it.
We have gift certificates available ONLINE in the online store. They come in $25 chunks and you can get as many as you'd like.

We will be in the Big Island 6 days and Kauai 6 days. Where will be the best and safest place for me to try snorkeling again? What is the address of your store there?
We have a whole "map'n tips" section for each island which show the best/safest snorkel spots and store locations too.

Is there ever a problem with availability? I am sure you would recommend reserving the equipment, but are we running a chance of your being out of equipment if we wait until we arrive?
I, Snorkel Bob, have a huge inventory of gear at all stores at all times, even during Spring Break, Christmas or Tu b'Shevat. It's recommended to reserve for 2 reasons. 1 is for you––you get a FREEBIE of your choice when you make Online Reservations, and 2 is for me, Snorkel Bob––so I can plan ahead and be even more ready for you, my friends.

I wear a woman's size 8 shoe and my husband a man's size 10, what size fins do we need to get?
Generally fins are made in men's sizes, so a woman needs to buy down 1 size category. For example a woman's size 8 shoe best fits in a size 5-7 fins. Men's size 10 best fits in size 9-11 fins. So you're probably thinking, what about a women's size 7 shoe, same thing much more than likely––5-7 fins. There is a bit of leeway on fins fitting, but generally snug is the preferred fit.

Does the MOFLO™ FRESH-AIR SNORKEL let water go down the tube when you dive underwater?
The MOFLO™ FRESH-AIR SNORKEL is also very dry in that it greatly decreases water from entering the tube while on the surface. However, it is important in well designed snorkel NOT TO SHUT OFF WHILE UNDERWATER, because an effect called MOUTH SQUEEZE will result which is undesirable and possibly dangerous.

Can you please tell me about your packages available for weekly rates in Hawaii?
Click here for complete online Gear Package Information.