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>> Hawaii Gear & Adventure : Customer Support : Hawaii Reservations Info | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Policies & Services
I, Snorkel Bob, will send you a reservation confirmation voucher via email (1 per group or family). You'll need to print a copy (on your printer) of the confirmation and bring it in to our store(s) to pick up your FREE Premium at S. B.'s HI.
You may complete the transaction at any Snorkel Bob's on the island that adventure occurs on. We will recommend the closest store. Actual payment for snorkel gear will take place in the store, with your preference of cash, travelers check or credit card. Selection and fitting of gear will be done in the store when you arrive to assure proper fit and happiness. Click on the island of your choice to view locations of stores. Maui | Kona | Oahu | Kauai Activities will be charged to credit card in advance to secure tickets. You must have tickets to attend adventure. Ticketing arrangements will be coordinated in advance via email or by phone if necessary. Tickets may be mailed to you in advance or picked up at a designated store prior to adventure date. No charges will be made to your credit card for snorkel gear until you pick up your gear. All boat trips, luaus, helicopter rides or other activities have a 24-hour cancellation policy for a full refund of ticket price. Cancellations inside of 24 hours will result in full charge for that adventure. If adventure is canceled due to weather or other reason you may either reschedule or get a full refund. However, if you do cancel, I, Snorkel Bob, will charge your credit card for the value of the FREEBIE you already got. And don't forget the shipping and handling, because I, Snorkel Bob, have to spend $12/hour each on the in-house crew BEFORE we even get to payroll, which may be 1 reason FORBES MAGAZINE rated Hawaii 51st out of 50 states, in ease of conducting bidness. I, SB, wish Brudda Forbes had called me, Snorkel Bob, for some real nitty gritty, but then why wade into that muddy pond, when the balm and clarity await with their soothing antidote?
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